Why some recipients are not getting your emails?

If you are using email on your custom domain using some email service like Google Workplace or Zoho Mail, you have to do certain configurations to ensure that your emails reach the inboxes of their recipients. Missing emails can be disastrous for a business.

The most important configurations are SPF and DKIM in your DNS, which authenticate your outgoing emails so that recipient servers do not mark them as phishing or spam emails.

All email providers provide the settings for SPF and DKIM authentication. You have to add their provided records to your DNS settings.

Please note that there can be only one SPF record. In case you are configuring your domain to send emails through multiple providers, add their data in the same SPF record.